Monday, March 23, 2020

KLDiscovery Announces Successful Launch of Remote Document Review Capabilities with a Focus on Security and Connectivity

MCLEAN, Va.--(BUSINESS WIRE)-- KLDiscovery today announced its complete and successful transition to remote document review, which enables review attorneys to continue working securely from home in light of the global disruption to in-office work caused by COVID-19. As of March 20th, the company has hundreds of reviewers globally working concurrently from home with more coming online each day. This transition is the culmination of the company's weeks-long preparations and has been extended to the entirety of KLDiscovery's document review workforce.

KLDiscovery has provided reviewers with secure virtual desktops, leveraging mandatory two factor authentication and the same robust security software utilized at our global review facilities. In addition to mandatory adherence to strict company policies around confidentiality and information security, technical safeguards prevent project data from being printed, downloaded or otherwise accessed locally. All reviewers will be prohibited from connecting in public spaces and the company is taking steps to ensure each reviewer’s personal review space can facilitate productive and secure work.

During review, KLDiscovery will perform a series of rigorous checks to ensure the quality and accuracy of reviewer work product. The company is also benefiting from collaboration technology to facilitate effective communication with review managers.

"The KLD team has risen to the challenges of 2020 with proactive and swift preparations to offer secure remote access to our document reviewers," said Chris Weiler, CEO of KLDiscovery. "Combined with excellent internet infrastructure across our entire geographic footprint, we are pleased to be able to continue reviewing documents while meeting our high security and quality standards. This transition was important to ensure continuity of operations, but even more so to safeguard the wellbeing of our global workforce and customers."

All other critical business operations at KLDiscovery are running at full capacity with the remainder of the company's workforce working from home, including the company's forensic collections team, which is able to securely and defensibly collect from a number of platforms remotely, including certain mobile devices. Additionally, the company continues to leverage Remote Collection Manager (RCMgr®), its proprietary self-collection platform for laptops, desktops, and servers.