Data Recovery Services | Ontrack by KLDiscovery

WHEN STAKES ARE HIGH

When Getting Your Data Back Becomes the Only Thing That Matters

Data loss is always serious: a failed drive, corrupted server, encrypted environment, or inaccessible mailbox can overshadow every other issue while teams assess what happened. And what to do.

Leadership needs clarity on what is recoverable, how long it will take, and when systems will be restored. IT balances recovery with stabilization while legal and security may be involved.

In complex environments—virtual systems, enterprise storage, legacy backups—recovery must move quickly without adding disruption.

When Getting Your Data Back Becomes the Only Thing That Matters

CAPABILITIES

If It Can Be Recovered, We Recover It.

Device and Media Recovery

Recovery services for hard drives, SSDs, mobile devices, and other digital media affected by physical or logical failure.

Server and Enterprise Storage Recovery

Engineering-led recovery for RAID, NAS, SAN, and other enterprise storage environments, including degraded or partially failed arrays.

Virtualized Environment Restoration

Recovery support for virtual machines and associated infrastructure with data loss affecting multiple systems simultaneously.

Ransomware Data Recovery

Specialized tooling and processes to restore data from encrypted environments and compromised backups.

Tape Recovery and Migration

Restoration and extraction services for legacy tape media when archived data must be accessed or transitioned.

WHY US?

Half a Million Recoveries, And Counting

KLDiscovery’s Ontrack Data Recovery services are delivered by experienced, dedicated engineers with over 500,000 recoveries completed.

We scale resources as incidents expand while maintaining clear communication, defined ownership, and operational focus.

The process is guided by a business-first perspective.

See How We Work

Proven Recovery at Global Scale

More than 500,000 successful recoveries across devices, servers, and enterprise infrastructure environments, supported by decades of engineering experience that delivers consistent outcomes in both routine and complex failure scenarios.

Dedicated Engineering, Not Outsourcing

Work is performed by specialized engineers within secure KLDiscovery facilities, providing direct technical oversight that reduces risk, accelerates diagnostics, and maintains clear accountability throughout the recovery lifecycle.

Forensic-Sound, Defensible Methodology

Structured processes preserve metadata, system integrity, and evidentiary value where legal exposure exists, with documentation that supports litigation, regulatory review, and internal investigations when recovered data becomes evidence.

Scalable Response for Enterprise Incidents

Resources expand quickly during large-scale outages or multi-system failures, while centralized project leadership keeps IT, legal, and executive stakeholders aligned under tight operational timelines.

Trusted by Leading Law Firms and In-House Legal Teams in

OUR APPROACH

Where Rigorous Process Meets Real-World Urgency

We begin with a focused technical assessment to understand the failure type, system architecture, and business priorities. That early analysis allows us to set realistic expectations and sequence recovery efforts based on impact. The most difficult or critical issues are attacked first.

Throughout the process, we coordinate directly with your internal teams. We provide regular status updates, explain recovery options in practical terms, and adjust as conditions change. Rigorous process is balanced with communication and transparency.

As additional systems or data sources are identified, we expand the scope without losing continuity or slowing progress. What begins as chaos becomes controlled.

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Where Rigorous Process Meets Real-World Urgency

BUILT-IN ASSURANCE

Data Recovery That Restore What Your Business Cannot Lose

Technical Depth

The industry’s most experienced engineers working across the full range of modern and legacy storage environments.

Operational Focus

Tested and proven data recovery that prioritize restoring business-critical data quickly and safely.

Scalable Execution

Resources that expand as incidents grow, while maintaining consistent oversight.

Data Recovery